BISP 8171; Know Complete Details
The BISP 8171 Web Portal is an internet-based service that assists the beneficiaries of BISP to obtain information regarding their payments and eligibility at home. But for the past two to three months, this portal has been closed on a temporary basis. Because of which all the BISP beneficiaries are having trouble in acquiring information regarding their payments and eligibility.
Earlier, when this portal existed, all of the beneficiaries were receiving total details regarding their eligibility and payments through it from their home via their mobile or computer. However, since this portal has been shut down temporarily, the beneficiaries are going through extremely tough times. To recall, this portal was specifically created by BISP for the ease of the beneficiaries so that they can receive information about payments and eligibility at their home. Below are the explanations for which reason the portal went down:
System Maintenance
The team of Benazir Income Support Program (BISP) is performing updates and maintenance to enhance the portal so that improved service could be delivered to the users. New functionalities are being included in it and ongoing technical problems are being rectified.
Security Updates or Patching
The BISP IT team has temporarily shut down the website to install the required security patches and avoid potential hacking attacks in order to safeguard the data of the users.

How Long Will The Restoration Of the 8171 Web Portal Take?
In the future, you inform people when the web portal is going to be restored. Has BISP recently come out with any news in this regard? So let me inform you that yes, BISP has recently come out with new news in this regard because a lot of people were asking a lot of questions in this regard. According to BISP, it will restore the web portal like before within the next 15 to 20 days. And upon the restoration, this web portal will be more efficient and faster.
Offline Ways to Verify BISP Status
In the downtime of the web portal, BISP has offered several offline ways in which you can retrieve your eligibility and payment details.
SMS Service (8171)
- How it works: Send your 13-digit CNIC number (without hyphens) from your registered mobile number to 8171.Open your mobile’s messaging application.
- Type the CNIC number (e.g., 1234567890123).
- Send this number to 8171.
- In a matter of minutes, you will get a reply with your eligibility or payment information.
- Standard SMS rates will be charged (about Rs. 1 to 2).
BISP Helpline
How to do it:
You can verify your data with an agent by contacting BISP’s toll-free helpline.
- Dial 0800-26477 (Monday to Friday, 9 am to 5 pm).
- Share your CNIC number and respond to some security questions (e.g., name, address, etc.).
- The representative will let you know if you’re eligible, next steps, or payment information.
- Tip: Have your CNIC handy before dialing, and note down any reference number provided. The line can be busy, particularly at critical payment stages such as June 2025.
Go to a BISP Tehsil Office.
What to do: You may inquire about your status and request help with payment or registration at BISP Tehsil Offices situated all over Pakistan.
- Locate the nearest BISP office (to find addresses, go to www.bisp.gov.pk or contact the helpline).
- Bring CNIC and necessary documents.
- Verify your status at the help desk. Staff will verify your details against the NSER database.
- You will receive a verbal or printed notification (e.g., eligible, payment in process, or pending).
You Can Read Alos: BISP 8171 January – March Payments Update; May 2025
Conclusion
The shutdown of the 8171 web portal is indeed upsetting, particularly for those who wish to verify their payment or eligibility. Fortunately, though, BISP has introduced alternative offline sources to the users so that they may acquire the information regarding their eligibility or payments status in a timely fashion.
Here in this article, I have also enlightened you people about the alternative procedures in detail. Along with this, to alleviate your concerns, I have also informed you about when the restoration of the 8171 web portal is likely to be restored. Hopefully, soon you people will be able to see good news about the restoration of the web portal. I hope that this article will be helpful to you and will be convenient for you.